Frequently Asked Questions
Time Zone: 5 hours 45 minutes ahead of GMT
Dialling Code: 977
Electricity: 220V, 50 Hz
Trip Grade: Moderate to fairly challenging:
This is a long trek that goes right into high mountain country and Kalapattar (5554m). Physically quite tiring, it involves approx 6-8 hours trekking along rocky ridges. No previous experience is required; you should be moderately fit, used to some regular exercise and enjoy walking in the high altitude conditions.
Itinerary changes:
The itineraries for each trip should be taken as a guideline only. Depending on the prevailing situation, you can modify it to some extent after consulting with your guide. However, the date of the trek completion should always coincide with the original itinerary. You should keep in mind that this is an adventure trip into the remotest region, where many unforeseen events may contribute to the need for a change in itinerary. In such cases, your guide or we will suggest the best alternative similar to your original.
Documents:
- All trekking members should provide a scanned copy of their passport to Himalayan Experience at least two weeks prior to departure. Passport details should be provided as soon as booking is confirmed. We will need to passport details to organize local flights, permits and various types of bookings.
- Tour terms and conditions must be signed and sent to Himalayan Experience at least 2 weeks prior to departure.
- Copy of insurance must be provided 2 weeks prior to departure.
- Postal address: PO Box 101, Stepney SA 5069
Entry Procedure and Visa Rules:
All foreigners (except Indian nationals) require visas, which can be obtained in advance or on arrival. Passport should be valid at least for six months to enter Nepal and if you are planning to visit Tibet and Bhuatn, good to have one year validity.
Note: Visitors from the following countries should obtain a visa before arrival at the immigration entry points of Nepal: Nigeria, Ghana, Zimbabwe, Swaziland, Cameroon, Somalia, Liberia, Ethiopia, Iraq, Palestine & Afghanistan. For more information on visas you can visit www.nepal-consulate.net.au and also email at adelaide@nepal-consulate.net.au or contact immigration of Nepal. Please do not rely (100%) on the website information for visa rules as the website may not have been updated recently.
Nepalese consulates issue visa in Australia (approx: AU$ 65 for 15 days, 85.00 for 30 days or $ 175 for 90 days) or at entry point's immigration offices provide various duration’s visa on request upon the presentation of a one year valid passport, one passport size photo.
Entry points:
By Air: Tribhuvan International Airport, Kathmandu
By Land: • Kakarvitta, Jhapa • Birganj, Parsa • Kodari, Sindhupalchowk • Belahia, Bhairahawa • Jamunaha, Nepalgunj • Mohana, Dhangadhi • Gaddachauki , Mahendranagar. Further details can be obtained on request.
Duty Free:
Import: Apart from your used personal belongings, visitors are allowed to bring to Nepal free of duty 200 cigarettes or 50 cigars, distilled liquor (one 1.15 litre bottle), and film (15 rolls). You can also bring binoculars, movie or video camera, still cameras, laptop computer and portable music devices.
Export: The export of antiques requires a special certification from the Department of Archaeology. It is illegal to export objects over 100 years old such as sacred paintings and manuscripts that are valued for culture and religious reasons.
Currency: Nepali currency is Nepalese Rupees (NRS). Approximately $ 1 is equivalent to Rs 85 to 90.00 (as AUD is a fluctuating currency) Nepalese Rupees (Currency conversion subject to change). Credit cards are accepted in banks, big hotels and many bigger shops. Most places, you will be charged approx. 4% on credit card. Please retain your cash receipts and for changing local currency into foreign currency on departure at exit points or at the Tribhuvan International Airport departure lounge. Banks in Kathmandu Valley are open between 9:30 a.m. to 2:30 p.m. from Monday through Friday except government holidays. Out of Kathmandu valley banks are open from 10 am to 2:30 pm from Sundays through Fridays.
ATM: ATM machines are located in a few banks in the capital and Pokhara. We do not recommend you to rely on ATM as they are not widely available, lots of time black out and it does not operate without electricity. If in case you forget password and have one card or anything wrong and taken away by the machine, you could be sort of money. So alternative backup plans are recommended.
Note: Travellers cheques are not accepted in Nepal.
What is the currency in my destination?
While traveling in Nepal: Australian $ or US$ both currency are accepted by banks or hotels in Kathmandu. When you travel out of Kathmandu or Pokhara, please take local currency. When you travel to India, Tibet and Bhutan US$ is widely accepted.
Insurance: A comprehensive travel insurance policy that covers theft, loss and medical treatment and evacuation and $ 200,000 personal liability is recommended. Insurance is must to participate in the tour. It can be purchased through this link www.himalayan-experience.net and click the cover more insurance box and purchase the insurance using the flowing link Or https://secure.covermore.com.au/agent/home.aspx?AlphaCode=AAN0660 Or http://www.1cover.com.au/?affID=10004 .The best idea is to ask us and we will organize it for you.
Tipping: Tipping is becoming fairly common in Nepal. Hotels and restaurants already added 10% service charge as tips. So good to save your tipping money to the trekking staffs who would be carrying your bags, looking after you for several days on extreme weather or up or down hill.
Can I bargain?: Bargaining is commonplace in markets and tourist shops, but recommended to treat it as a form of polite social discourse rather than a matter of life and death.
Health Guide: The golden rule is not to drink tap water or other water from open sources. Bottled water or soft drinks are available widely. Salads and fruit should be washed with purified water or peeled where possible. Food, drinks and snacks from reputable sources are usually safe. Try to avoid insect bites by covering bare skin with insect repellent and wearing long sleeve shirts and long pants. Iodine tablets or Iodine drops are alternative means to treat water during the trek.
Medical Services: Medical facilities in Kathmandu Valley are good. The Kathmandu Valley also offers the services of major general hospitals and private clinics. Health posts have been set up by the government in different parts of rural Nepal. However, facilities are not on a western standard.
Immunization: Vaccinations for cholera, meningitis, tetanus and diphtheria, typhoid and Hepatitis A should be considered, however it may be a good idea to get a complete check-up with a travel doctor or your GP before departure. A useful article to read at: http://www.ciwec-clinic.com/CIWEC-handouts/Immunizations_Recommended_for_Travel_in_Nepal.pdf
Clothing: Lightweight cotton clothing is recommended from May through October for Kathmandu and Pokhara. Warm clothes are needed for winter. An umbrella or a raincoat is a necessity for the monsoons.
Climate: Nepal has a typical monsoonal two-season year. There's the dry season from October to May while wet season of the monsoons last from June to September.
Are airport transfers included in the trip price?:
Airport transfers are generally included in the price for everyone who arrives on the tour start date and departs on last day of the tour. Himalayan Experience is able to arrange transfers for you at an additional cost for early arrival and late departure . Arrival and departure transfers as well as pre and post accommodation can be organized on request. Alternatively, if you take a taxi on your own, it will cost you approx: $ 10 - 15 to the city.
What time can I check in and out at my accommodation?
Generally check-in and out is 12:00 Noon. However some time room may not be ready to check in if they have group check out at 12:00 noon. It will take some time for them to make your room ready.
Are there western toilets available?
Accommodation in Kathmandu is very modern and they have western toilets. However some lodges have regular access to western toilets while others don't. The more remote the place the less likely you are to find western toilet facilities. Some lodges you will be staying at will have private bathrooms.
Are flights included?
The prices are quoted 'land only'. You may be starting your trip from any part of the world. You may also have different airline preferences and affiliations. Some of you may choose to book your international flight with your local travel agent, directly with an airline or via an online site. We also offer the option to purchase international air tickets on competitive price. Most of the time we offer less than internet. For Everest Base camp Trek, domestic flight to and from Lukla is included. If the weather is bad and helicopter required, it is not included in the cost. It is advised to purchase the insurance if it includes to cost of schedule changes.
Is airport tax included in the price?
Yes it is included in the price.
Why are your prices so low and who will be my guide/leader?
Himalayan Experience’s Director is from the Himalayan region with 25 years of local tour organising experience. Dipak Dhamala also knows most of the suppliers very well. Our local travel agent uses well experience local tour leaders and these trips are also run on a twin share basis. So single travelers do not have to pay a single supplement. We know the best of what to see and do, so we save you money by using your time efficiently. Also designed to support the local economy to create the local jobs. Himalayan Experience Group Adventures are led by experienced local leaders, who have enough experience and know their own country intimately. So Himalayan Experience could offer a very competitive price.
Is it possible to make any changes to the itinerary?
No. It is not possible to make any changes to our group trip itineraries, unless it is a private trip and suitable to change at the time. However, it will be changed according to weather and other unforeseen circumstances.
What is included in the trip price?
- Accommodation with breakfast in Kathmandu as listed in the itinerary
- Sightseeing if included on the itinerary. Some itinerary includes sightseeing. Please look at your detail itinerary.
- All transport listed in the itinerary
- All permits and national park fees for the trek
- Kathmandu – Lukla return flight
- Catered Lodge accommodation on the trek as per itinerary
- Guide
- Porter
- Light duffle bag (as there is weight restriction on the plane to Lukla)
- Diamox / altitude sickness preventative tablets (please seek advise from your doctor to take it)
The land price of your trip does not include:
- International or internal flights unless specified
- Taxes and excess baggage charges unless specified
- Meals other than those specified in the itinerary
- Visa and passport fees
- Personal trekking gear
- Travel insurance
- Optional activities like sightseeing and all personal expenses
What happens if a local flight gets cancelled from Kathmandu?
If the local flight get cancelled due to the bad weather, before you fly to Lukla, Himalayan Experience’s local representative will book the available accommodation on your own expenses in Kathmandu. But Can’t guarantee the standard of accommodation as it is last minute arrangements.
Why accommodation cost is not included in Kathmandu if Lukla flight get cancelled?
As this night is included at cheaper accommodation at lodge in mountain. So accommodation in Kathmandu is not the same cost as mountain. So this cost is your own expenses or claim the insurance. “0” Excess insurance could be handy in this kind of situation if your insurance covers this kind of costs.
What happens if the flight gets cancelled in Lukla to return Kathmandu?
Accommodation for one night will be provided with breakfast. Local travel agent will re-organize the next available flight. If you require helicopter, you will have to pay and claim the insurance when you are back home.
What happens if I can’t continue the trek all the way to Everest base camp?
There will be some support staff for guide. One Support staff will be allocated for every 4-5 trekking member. Some time you may be walking back with the porter and wait for other members to arrive.
What are the challenges:
- Flight could get cancelled due to bad weather and you may have to wait to catch the next available flight or take helicopter.
- There could be heavy snow falls. You may have stay in one place until it is possible and safe enough to walk to the next place.
- There are chances of getting high altitude sickness. If possible, will be taken to the nearest health post and also use of altitude chamber. Most of the time walking down hill might help. But if it is acute then, helicopter rescue may be required. Useful article to read for altitude sickness: http://www.ciwec-clinic.com/CIWEC-handouts/Altitude_Illness.pdf
- There could arise some other unforeseen challenges.
Can I book a single room?
You can book pre and post accommodation on a single basis however throughout your Himalayan Experience trip, rooming is organised on a twin share basis. We also can organize single room on extra cost. Some places there are limited lodges and if incase we can’t organize as many single room booked, it will be refunded. You will have to pay directly to our local agent for single room supplement cost. If in case some places not possible to organize single room, the cost will be returned for those particular night.
Safety Information:
Himalayan Experience runs trips in keeping with a basic travel safety policy. Should our local travel operator on the ground deem an area unsafe, trips will be cancelled so as to minimise the risks to our groups. Please keep up to date with http://www.smartraveller.gov.au/tips/checklist.html or other reliable sources as well.
What is the best time of year to travel? What is the weather expected to be like in my chosen destination at the time I want to travel?
The Himalayan Experience pre-departure information provides guidelines about the trip. The best information can be obtained talking to Mr. Dhamala on the phone at 0430 488 222 or 02 800 375 44. If you need to look at the current or next few days weather from Kathmandu, please visit www.himalayan-experience.net and click the climate watch box.
Can I take a suitcase?
Yes you can bring the suitcase to Kathmandu and Chitwan. But there is weight limit for Kathmandu – Lukla flight. You are allowed to bring on 15 Kilos including hand carry. (5kg hand carry and 10 kg carry luggage). Himalayan Experience will provide a none waterproof free duffle bag at the time of briefing. You may like to take some plastic bags or waterproof cover to protect your personal clothing if you like to use it. We would still recommend that you bring a backpack or soft bag. Porters are not always available to carry your luggage for you.
Can I store excess luggage at the starting point hotel?
Yes. Starting point hotels can store your excess luggage for you at your own risk. Some times a nominal fee is charged for this service.
Do I need to bring a sleeping bag?
Please refer to the packing 'checklist' on your Trip Notes. But if you are going to Nepal, it can be hired easily in Kathmandu @ $ 2 to 3 per day.
Is Himalayan Experience financially secure?
Yes. Travel Compensation Fund (TCF) is a legislated body governing the licensing and operation of travel agents in Australia except Northern Territory. Himalayan Experience has substantial financial reserves a requirement set down by Travel Compensation Fund [TCF]. Himalayan Experience’s Client Trust Account is audited and monitored yearly in accordance with TCF standards.
If we haven't answered yet?
Please contact us at
Himalayan Experience
Tel: 02 800 375 44
Dipak Dhamala
Hot line: 0430 488 222
E-mail: info@himalayan-experience.net
Web: www.himalayan-experience.net